Privacy Policy

Effective Date: February 17, 2026

Neuron ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at neuroncomputers.com or engage with our services.

Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you:

Fill out a contact form on our website
Request a consultation or IT assessment
Subscribe to our newsletter
Communicate with us by phone, email, or other channels
Enter into a service agreement with us

This information may include your name, email address, phone number, company name, job title, and any details you include in your message or inquiry.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

Device information: Browser type, operating system, device type, and screen resolution
Usage data: Pages viewed, time spent on pages, links clicked, and referring website
Network information: IP address and approximate geographic location
Cookies and similar technologies: We use cookies and similar tracking technologies to improve your experience on our website. See the Cookies section below for details.

Information From Third Parties

We may receive information about you from third-party sources, such as business directories, referral partners, or marketing platforms. This information is used solely to improve our ability to serve you and communicate relevant information about our services.

How We Use Your Information

We use the information we collect for the following purposes:

Responding to inquiries: To respond to your contact form submissions, consultation requests, and other communications
Providing services: To deliver the IT services you have engaged us to perform under a service agreement
Improving our website: To analyze website usage patterns and improve the content, functionality, and user experience of our website
Marketing communications: To send you information about our services, industry insights, and company updates that may be relevant to your business. You may opt out of marketing communications at any time.
Legal compliance: To comply with applicable laws, regulations, and legal processes

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service providers: We share information with third-party vendors who assist us in operating our website, conducting business, or serving you, provided they agree to keep your information confidential.
Legal requirements: We may disclose information if required by law, subpoena, court order, or other legal process.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Protection of rights: We may disclose information to protect the rights, property, or safety of Neuron, our clients, or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

Essential cookies: Required for the website to function properly, such as session management and security features
Analytics cookies: Used to understand how visitors interact with our website, helping us improve content and functionality
Marketing cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

As an IT services company, we take data security seriously and apply the same rigor to protecting your information as we do to protecting our clients' technology environments.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions and inquiry records are retained for up to three years unless you request deletion sooner.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Opt-out: Unsubscribe from marketing communications at any time using the link provided in each email or by contacting us directly

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Neuron Computer Services, LLC 453 S Spring St, Suite 400 Los Angeles, CA 90013

Phone: (909) 418-1410 Email: privacy@neuroncomputers.com

You may also reach us through our contact page.