Sales: (909) 418-1410EmailBook A Call

New Client Onboarding

New to Neuron? Tell us about your company, technology environment, and IT goals so we can hit the ground running.

Street, city, state, ZIP.

Details for the primary contact person at the company.

How you operate, so we can align IT with business goals.

Example: Mon–Fri 8am–5pm.
Growth, office moves, new software, anything else upcoming.

What we're walking into — current technology and IT infrastructure.

Provider name and reason for switching, if applicable.
E.g., Comcast / Fiber, AT&T / Cable.
Wi-Fi Coverage Quality
Network Diagram or Documentation Available?
Microsoft 365, Google Workspace, AWS, Dropbox, etc.

So you're protected and compliant from day one.

Specify any other regulatory or compliance frameworks.
Do you currently use multi-factor authentication (MFA)?
Do employees receive cybersecurity training?
Any known security incidents in the past 24 months?

Critical systems and support needs.

Any Legacy or Custom-Built Systems?
Any Apps Hosted on Internal Servers?

User counts, onboarding/offboarding process, VIPs, and how you prefer support to reach you.

Preferred Support Communication

For a smooth onboarding transition.

Do you have administrator credentials for Microsoft 365 / Google Workspace?
Do you have administrator credentials for firewall / network devices?
Do you have administrator credentials for the domain / DNS registrar?
Can you provide existing IT documentation?

Optional, but helps us tailor IT strategy to your goals.